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Responses by the Consumer Affairs Agency to COVID-19

Part 1 : Trend in consumer issues and consumer's attitude / behavior
Chapter 2 : [Feature] Consumer behaviors in "New Lifestyle" - Changes in "grounds for consumption decisions" -
Section 6 : Responses by the Consumer Affairs Agency to COVID-19

Responses by the Consumer Affairs Agency to COVID-19

Changes in number of newly infected cases and major governmental responses

[Figure I-2-6-1] Changes in number of newly infected cases and major governmental responses
PDF [Figure I-2-6-1]

Major responses by the Consumer Affairs Agency

[Figure I-2-6-2] Major COVID-19 responses by the Consumer Affairs Agency
PDF [Figure I-2-6-2]

Actions to misleading representations

1.Urgent monitoring go online advertisements under the Act against Unjustifiable Premiums and Misleading Representations and the Health Promotion Act 2.Guidance for preventing recurrence from the perspective of the Act against Unjustifiable Premiums and Misleading Representations 3.Measures ordered due to the violation of the Act against Unjustifiable Premiums and Misleading Representations 4.Other awareness raising
PDF [Page 19]

Releasing information to consumers, etc.

  • The Agency informed of fraudulent business practices taking advantage of COVID-19 and cautionary points of shopping for consumers in the New Lifestyle regularly.

Notice of special fixed benefits

Awareness raising for COVID-19 vaccination

Slogan

To consumers, Request for cooperation regarding

Key points for consumers to express their opinions