White Paper on Consumer Affairs 2018 (Summary) -Table of Contents-
Part 1 : Trends in consumer issues and consumers' attitude/behavior
Chapter 1 : Collection of information on consumer accidents and result of analysis
Section 2 : Information on life or health-related accidents gathered to the Consumer Affairs Agency
Chapter 2 : [Feature] Toward the prevention of children's accidents
Part 2 : Implementation of consumer policy
Chapter 1 : Major consumer policy at the Consumer Affairs Agency
Section 1 : Ensuring of the safety of consumers
Section 2 : Enhancement of labelling and ensuring of trust
Section 3 : Actualization of proper transactions
Section 4 : Formation of a society in which consumers can make a choice and take action by themselves
Section 5 : Establishment of frameworks for consumer relief system and protecting their interests
Section 6 : Establishment of the consumer administration systems of the national and local governments
Collection and analysis of information on consumer accidents, etc., and measures taken by the Consumer Affairs Agency under the Consumer Safety Act (omitted)
- Consumer affairs consultation information registered with PIO-NET shown in this document is as of March 31, 2018.
- It takes some time before consumer affairs consultation information registered with PIO-NET is accepted by local consumer affairs centers. The numbers of consultations indicated in this document are subject to slight increase.
- The value M.T. indicated in survey results refers to the rate calculated by dividing the total count of answers by the number of respondents (N). This value usually exceeds 100% for questions that accept multiple answers.