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White Paper on Consumer Affairs 2022 (Summary) -Table of Contents-

(FY2021 Implementation of Consumer Policy / Report on the Results of Information Gathering and Analysis on Consumer Accidents)

Part 1 : Trend in consumer issues and consumer's attitude / behavior

  1. Chapter 1 : Results of information gathering and analysis on consumer accidents

    1. Report to the Diet based on the Consumer Safety Act

    2. Section 2 : Information on life or health-related accidents gathered to the Consumer Affairs Agency
    1. Section 1 : Changes in surrounding environment and awareness of young people
    2. Section 2 : Consumption behavior and consumer problems of young people
    3. Section 3 : Young people's participation in achieving sustainable society
    4. Conclusion

Part 2 : Implementation of consumer policy

    1. Section 1 : The Basic Plan on Consumer Policy
    2. Section 2 : Preventing consumer harm
    3. Section 3 : Promotion of economic / social structural reforms through consumers' participation, etc. to fair and sustainable society
    4. Section 4 : Practice of "New Lifestyle" Flexible / focused response to other various issues
    5. Section 5 : Promotion of consumer education and providing information for consumers
    6. Section 6 : Establishing the structure to promote consumer administration
  1. Report to the Diet based on the Basic Act on Consumer Policies

    1. Section 1 : Preventing consumer harm
    2. Section 2 : Promotion of economic / social structural reforms through consumers' participation, etc. to fair and sustainable society
    3. Section 3 : Practice of "New Lifestyle" Flexible / focused response to other various issues
    4. Section 4 : Promotion of consumer education and providing information for consumers
    5. Section 5 : Establishing the structure to promote consumer administration
  • In this document, contents and number of consumer affairs consultations registered with PIO-NET are current as of March 31, 2022. Since PIO-NET requires a certain amount of time from accepting consultations at local consumer affairs centers, to registering the consultations, so the number of consultations in this document may increase slightly in the future.