About Us
Outline of the Consumer Affairs Agency
Our Mission
The Consumer Affairs Agency in Japan (CAA) is a central administrative organization headed by Minister of State for Consumer Affairs and Food Safety under the authority of Prime Minister.
The mission of the CAA is protecting and promoting consumer rights and interests by shaping consumer policy, requesting other government members to take appropriate actions, and preventing deceptive and unfair business practices through law enforcement.
Ministers
Information on the Minister, State Minister, and Parliamentary Vice-Minister.
| Minister of State for Consumer Affairs and Food Safety |
KONO Taro |
|---|---|
| State Minister | OGUSHI Masaki |
| Parliamentary Vice-Minister | OZAKI Masanao |
Commissioner
| Commissioner, Consumer Affairs Agency |
ARAI Yutaka |
|---|
Organization
Organization of the Consumer Affairs Agency
Organizations associated with the Consumer Affairs Agency
Consumer Commission
The Consumer Commission investigates and discusses various consumer issues as a third-party organization in the Cabinet Office. It submits proposals and recommendations to the Consumer Affairs Agency and relevant government ministries and agencies as needed.
National Consumer Affairs Center of Japan
An incorporated administrative agency governed by the Consumer Affairs Agency. It supports local consumer centers and provides consultation, mediation, ADR, training, and product testing.
