White Paper on Consumer Affairs 2015 (Summary) -Table of Contents-
Part 1 : Today's consumer issues and consumers' behavior/attitude
Chapter 1 : [Feature] Globalization and consumer issues
Chapter 2 : Consumer-related socioeconomic situation and consumers' behavior/attitude
Chapter 3 : Trends in consumer issues
Chapter 4 : Development of consumer policy
Part 2 : Implementation of consumer policy
Chapter 1 : Respecting consumer rights and supporting consumer independence
Chapter 2 : Cooperating⁄collaborating with local governments and consumer groups and ensuring⁄improving effectiveness of consumer policy
Chapter 3 : Adapting to socioeconomic development and other changes in the situation
Consumer accident information reported to the Consumer Affairs Agency and measures taken by the Consumer Affairs Agency under the Consumer Safety Act (omitted)
- PIO-NET information shown in this document is as of April 27, 2015.
- It takes some time before consultations accepted by local consumer affairs centers are registered as PIO-NET information.
The numbers of consultations indicated in this document, especially those for FY 2014, are subject to slight increase.
- The value M.T. indicated in survey results refers to the rate calculated by dividing the total count of answers by the number of respondents (N).
This value usually exceeds 100% for questions that accept multiple answers.