Collection of information on consumer accidents reported to the Consumer Affairs Agency and result of analysis
Part 1 : Trends in consumer issues and consumers' attitude/behavior
Chapter 1 : Collection of information on consumer accidents and result of analysis
Section 1 : Collection of information on consumer accidents reported to the Consumer Affairs Agency and result of analysis
There were 10,952 cases of information on consumer accidents in FY2017.
(The number of cases reported to the Consumer Affairs Agency under the Consumer Safety Act)
- The breakdown is 2,680 "life or health-related accidents" and 8,272 "property-related cases."
- Moreover, in the "life or health-related accidents," 1,280 are "serious injuries" and 1,400 are "life or health-related accidents except serious injuries."
Among life or health-related accidents, about 80% of serious injuries were "fires."
- Triggered by reports of serious injuries, awareness was raised in FY2017 for accidents involving trolley snowplows.
- About 50% of the life or health-related accidents except serious injuries were "poisoning". Most of the cases were food poisoning from norovirus, campylobacteriosis, etc. at restaurants.
Awareness was raised for deceptions personating a well-known organization, etc., with the names of the businesses disclosed.
- Regarding the property-related cases, 10 cases of awareness was raised in FY2017 with the names of the businesses disclosed, under the provisions in the Consumer Safety Act.
- Major cases have criminals personating a well-known organization, etc. and demanding payment for fake paid service fees, etc.
