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Establishment of the Consumer Affairs Agency and Consumer Commission

Part 1 : [Feature] 10 Years of the Consumer Affairs Agency and Consumer Commission - Consumer Policy's Development and Future Prospects-
Chapter 2 : 10 years of the Consumer Affairs Agency and Consumer Commission
Section 1 : Establishment of the Consumer Affairs Agency and Consumer Commission

  • As consumer issues became more diversified and complex, there were issues across multiple ministries and agencies and "niche area cases" or accidents which do not fall in the jurisdiction of the other ministries, and it became difficult to deal with such situations.
  • There was demand to establish a new organization which "leads the government with consumers as the leading actor", as the base for the government's paradigm transformation. On September 1, 2009, the Consumer Affairs Agency and Consumer Commission were established.

[Figure 23] Issues and actions in consumer administration before the Consumer Affairs Agency was established

[Figure 24] Six principles shown in the summary of the Consumer Administration Promotion Council