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Results of information gathering and analysis on consumer accidents reported to the Consumer Affairs Agency

Part 2 : Trends in consumer issues and implementation of consumer policy
Chapter 1 : Results of information gathering and analysis on consumer accidents
Section 1 : Results of information gathering and analysis on consumer accidents reported to the Consumer Affairs Agency

[Report to the Diet based on the Consumer Safety Act]

  • The number of consumer accidents reported to the Consumer Affairs Agency in FY2018 was 11,616. The breakdown is 2,695 life or health-related accidents and 8,921 property-related cases.
  • In relation to property-related cases, 12 awareness raising alerts were issued for billing fraud and tactics for raising temptation to make easy money by disclosing the names of businesses.

[Figure 1] Consumer accidents reported to the Consumer Affairs Agency under the Consumer Safety Act

[Figure 2] The details of life or health-related accidents (serious injuries)

[Figure 3] Property-related cases with awareness raising alerts under the provisions of the Consumer Safety Act (FY2018)