White Paper on Consumer Affairs 2018 (Summary) -Table of Figures-
Part 1 : Trends in consumer issues and consumers' attitude/behavior
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Chapter 1 : Collection of information on consumer accidents and result of analysis
- Figure Ⅰ-1-1-3 The number of information on consumer accidents reported to the Consumer Affairs Agency under the Consumer Safety Act
- Figure Ⅰ-1-1-4 The details of life or health-related accidents (serious injuries)
- Figure Ⅰ-1-1-5 Awareness was raised for accidents related to trolley snowplows
- Figure Ⅰ-1-1-6 The details of life or health-related accidents (except serious injuries)
- Figure Ⅰ-1-1-9 The List of property-related cases where awareness was raised under the Consumer Safety Act (FY2017)
- Figure Ⅰ-1-3-1 The changes in the number of consumer affairs consultations
- Figure Ⅰ-1-3-2 The number of consumer affairs consultations and average payments made, by product/service type (Y2017)
- Figure Ⅰ-1-3-6 The percentage of consumer affairs consultations by product/service type, by gender and age group (Y2017)
- Figure Ⅰ-1-3-8 The highest numbers of consultation for young people by product/service types (2017)
- Figure Ⅰ-1-3-10 The highest numbers of consultation for elderly people by product/service types
- Figure Ⅰ-1-3-13 The changes in the ratio for consumer affairs consultations by sales/purchase method
- Figure Ⅰ-1-4-1 The number of consumer affairs consultations related to billing fraud
- The number of consumer affairs consultations that have any connection to SNS
- Figure Ⅰ-1-4-7 The number of consumer affairs consultations related to "virtual currency"
- Figure Ⅰ-1-4-8 The number of consumer affairs consultations related to "purchase and sale between individuals"
- Figure Ⅰ-1-4-10 The number of consumer affairs consultations related to "door-todoor purchase"
- Figure Ⅰ-1-4-12 The number of consumer affairs consultations related to "real estate frauds for selling waste land"
- Figure Ⅰ-1-5-1 The experiences of consumer harm and problems associated with purchased products and services
- Figure Ⅰ-1-5-4 The estimated losses from harm and problems to consumer
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Chapter 2 : [Feature] Toward the prevention of children's accidents
- Figure Ⅰ-1-6-20 The experiences on the use of the Internet and reactions
- Figure Ⅰ-2-1-1 Top 5 leading causes of death among children in 2016
- Figure Ⅰ-2-1-2 The changes in the number of children's death caused by "accidents (excluding transport accidents and exposure to forces of nature)"
- Figure Ⅰ-2-1-4 The breakdown of causes of children's death by "accidents (excluding transport accidents and exposure to forces of nature)" by age group (2016)
- Figure Ⅰ-2-2-2 The number of patients transported in an emergency as a result of daily-life accidents per population (within the Tokyo Fire Department's jurisdiction)
- Figure Ⅰ-2-2-4 The share of accidents by type in the number of patients transported in an emergency as a result of daily-life accidents
- Figure Ⅰ-2-2-9 The breakdown of causes of death related to "fall" by age
- Figure Ⅰ-2-2-11 The objects related to "drowning" by age
- Figure Ⅰ-2-3-1 The knowledge about the prevention of children's accidents
- Figure Ⅰ-2-3-8 The information sources related to the prevention of children's accidents (guardians of children aged 0 - 6 years)
- Figure Ⅱ-1-2-6 Education materials (videos and models)
- Figure Ⅰ-2-4-9 Mark labelling showing safety-conscious products
- Figure Ⅰ-2-4-3 The precautions for using baby beds (figure / examples)
- Figure Ⅰ-2-4-9 Mark labelling showing safety-conscious products
- Figure Ⅰ-2-4-4 JIS L4129 (concrete examples)
- Figure Ⅰ-2-4-9 Mark labelling showing safety-conscious products
- Figure Ⅰ-2-4-10 The Consumer Affairs Agency's "Recall Information Site"
- Figure Ⅰ-2-4-15 Promoting a comprehensive approach
- Figure Ⅰ-2-4-17 "Child Accident Prevention Week" poster
- Figure Ⅱ-1-2-1 The methods for raising awareness and providing information
- Figure Ⅱ-1-2-2 Promptly provide information that attracts great interest
- Figure Ⅰ-1-6-10 Raising awareness for preventing furniture tipping
- Figure Ⅰ-2-1-7 The flow of efforts for the prevention of accidents
Part 2 : Implementation of consumer policy
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Chapter 1 : Major consumer policy at the Consumer Affairs Agency
- Figure Ⅱ-1-1-2 The Measures for Safe & Secure Consumer Living 2017
- The reasons for purchasing food products produced in Fukushima prefecture
- Figure Ⅱ-1-3-5 The overview of the new system for labelling of the countries of origin of ingredients in processed foods
- Figure Ⅱ-1-4-1 The revised Act on Specified Commercial Transactions and the Enforcement Ordinance for the Act
- Figure Ⅱ-1-5-7 The voluntary declaration of consumer orientation and follow-up activities
- Figure Ⅱ-1-5-8 The examples of the voluntary declaration of consumer orientation
- Figure Ⅱ-1-5-11 The situation regarding the establishment of the point of contact for whistleblowers in municipal, town and village offi ces (by prefecture)
- Figure Ⅱ-1-6-1 The two-stage litigation system
- Figure Ⅱ-1-6-2 The bill for partially revising the Consumer Contract Act
- Figure Ⅱ-1-6-5 Sustainable Development Goals (Source: United Nations Information Centre)
- Figure Ⅱ-1-6-6 SDGs Japan logo mark
- Figure Ⅱ-1-5-4 Situations, etc. regarding food waste generation, etc. (conceptual diagram)
- Figure Ⅱ-1-7-2 The grant to strengthen local consumer administration
- Figure Ⅱ-1-7-5 The flier of consumer hotline 188
- Figure Ⅱ-1-7-8 The overview of Frontier Project
