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Actualization of proper transactions

Part 2 : Implementation of consumer policy
Chapter 1 : Major consumer policy at the Consumer Affairs Agency
Section 4 : Actualization of proper transactions

Enforcement of the revised Act on Specified Commercial Transactions and strict and appropriate law enforcement.

(1) Enforcement of the revised Act on specified Commercial Transactions

  • Act to partially amend the Act on specified Commercial Transactions (December 1, 2017).

    Content of the revised Act and its enforcement Ordinance for the Act:

    1. 1 Strengthening the responses to dishonest businesses.
    2. 2 Add a fixed amount of beauty treatment contracts to specified continuous service offers.
      Consumers can cancel contracts within a cooling-off period. etc.

(2) Strict and appropriate enforcement of the Act on specified Commercial Transactions and the Act on the Deposit. Transaction Agreements of Specified Commodities, etc.

  • Specifically focus on administrative dispositions against serious cases that may spread nationwide and cause significant consumer damage.

    The number of administrative dispositions by the national government in FY2017: 34 (32 actions in FY2016).
    The number of administrative dispositions against businesses with 1 billion yen sales was 15, which remain at high level from the 21 cases in FY2016, the highest number after the Consumer Affairs Agency was established.

Figure II-1-4-1 The revised Act on Specified Commercial Transactions and the Enforcement Ordinance for the Act