Trends in the change to the consumer-related situation
Part 1 : Trends in consumer issues and consumers' attitude/behavior
Chapter 1 : Collection of information on consumer accidents and result of analysis
Section 6 : Trends in the change to the consumer-related situation
Major answer was "ignored" for the suspicious mail, etc. on the Internet.
- 62.6% of people have experienced troubles such as billing fraud and receiving suspicious mail on the Internet.
- Over 70% of the people experienced billing fraud and mail has "ignored".
- On the other hand, there were consumers who followed the instructions or asked the senders, actions that may lead to troubles.
