White Paper on Consumer Affairs 2017 (Summary) -Table of Figures-

Part 1 : Trends in consumer issues and consumers' attitude/behavior

• Chapter 1 : Collection of information on consumer accidents and result of analysis

  • Figure Ⅰ-1-1-3 The number of information on consumer accidents reported to the Consumer Affairs Agency under the Consumer Safety Act
  • Figure Ⅰ-1-1-4 Details of life or health-related accidents (serious injuries)
  • Figure Ⅰ-1-1-5 Cases of fire damage on smartphone
  • Figure Ⅰ-1-1-6 Details of Life or health-related accidents (except serious injuries)
  • Figure Ⅰ-1-1-7 Issuing alerts on poisonous plants
  • Figure Ⅰ-1-1-10 List of property-related cases through awareness raising under the Consumer Safety Act (FY2016)
  • Figure Ⅰ-1-1-11 Image of billing fraud tactics
  • Figure Ⅰ-1-3-1 Changes in the number of consumer affairs consultations
  • Figure Ⅰ-1-3-2 Changes in the number of consumer affairs consultations per 1,000 citizens
  • Figure Ⅰ-1-3-3 The number of consumer affairs consultations and average payments made, by product/service type (Y2016)
  • Figure Ⅰ-1-3-7 The percentage of consumer affairs consultations by product/service type, by gender and age group (Y2016)
  • Figure Ⅰ-1-3-10 The number of consumer affairs consultations for elderly people
  • Figure Ⅰ-1-3-11 Product/service types dealt in the consultations related to elderly people (top 5)
  • Figure Ⅰ-1-3-14 Changes in the breakdown of consultations by sales/purchase method
  • Figure Ⅰ-1-4-1 Consultations on smartphone-related servives
  • Figure Ⅰ-1-4-2 Consultations related to adult websites (men and women)
  • Figure Ⅰ-1-4-3 Conslutations related to detective agencies, etc., which pretends to solve issues related to adult websites
  • Figure Ⅰ-1-4-5 Consultations related to SNS
  • Figure Ⅰ-1-4-7 Consultations related to "repeated purchases"
  • Figure Ⅰ-1-4-8 One of the common cases of "regular purchase" trouble
  • Figure Ⅰ-1-4-10 Of the consultations by the eldery, percentages of consultations concerning fraudulent tactics
  • Figure Ⅰ-1-4-11 Consultations related to "virtual currency"
  • Figure Ⅰ-1-5-1 Experience of consumer harm and problems associated with purchased products and services
  • Figure Ⅰ-1-5-4 Estimated losses from harm and problems to consumer

• Chapter 2 : Consumer-related socioeconomic situation and consumers' attitude/behavior

  • Figure Ⅰ-2-1-21 Ratio of people who own mobile phone for each age group
  • Figure Ⅰ-2-1-30 Degree of convenience as perceived by users and non-users
  • Figure Ⅰ-2-1-31 Frequency of use by users, and non-users' willingness to use FinTech
  • Figure Ⅰ-2-1-34 Composition of sharing economy
  • Figure Ⅰ-2-1-37 Concerns about sharing economy
  • Figure Ⅰ-2-2-3 How you spend your money
  • Figure Ⅰ-2-2-3 How you spend your money
  • Figure Ⅰ-2-2-10 Information sources used to avoid problems
  • Figure Ⅰ-2-2-16 Changes in the number of consultations related to the Kumamoto earthquake
  • Figure Ⅰ-2-2-18 What comes to mind as factors for food loss by consumer households

• Chapter 3 : [Feature] Consumption by the youth

  • Figure Ⅰ-3-1-1 Changes in the Real GDP growth rate, consumer price index, (CPI over prev. yr) irregular employment ratio.
  • Figure Ⅰ-3-1-3 Changes in average propensity to consume for each age group
  • Figure Ⅰ-3-1-7 Average monthly expenditure of commodity (Expenses related to automobiles)
  • Figure Ⅰ-3-1-8 Average monthly expenditure of commodity (alcoholic beverages)
  • Figure Ⅰ-3-1-9 Average monthly expenditure of commodity (clothing)
  • Figure Ⅰ-3-1-10 Changes in food expenses (prepared foods, eating out, cooking ingredients)
  • Figure Ⅰ-3-1-11 Ratio of those who answered "I like shopping"
  • Figure Ⅰ-3-1-20 Time spent on smartphones per day for the people of the age between 15 and 25
  • Figure Ⅰ-3-1-21 Average time spent on tv, radio, newspaper, magazine by age bracket per day
  • Figure Ⅰ-3-1-25 Frequency of use of SNS by gender/age group
  • Figure Ⅰ-3-1-26 Experience of purchasing products or using any service after being motivated by some information on SNS
  • Figure Ⅰ-3-1-28 Activities done with a purpose of taking photos or videos
  • Figure Ⅰ-3-2-1 The number of consultations for the youth
  • Figure Ⅰ-3-2-4 The number of consultations for the youth by product/service type (Y2016)
  • Figure Ⅰ-3-2-6 Consultations related to SNS for the youth
  • Figure Ⅰ-3-2-7 Consultations related to multilevel marketing transactions
  • Figure Ⅰ-3-2-8 Consultations related to esthetic services (2016/women)
  • Figure Ⅰ-3-2-9 Consultations related to medical cosmetic treatments (2016)
  • Figure Ⅰ-3-3-3 Special site: "Knock out bad guys with comedy!"
  • Figure Ⅰ-3-3-15 Website introducing the activities of young creators of a living