White Paper on Consumer Affairs 2022 (Summary) -Table of Figures-

Part 1 : Trend in consumer issues and consumer's attitude / behavior

1. Chapter 1 : Results of information gathering and analysis on consumer accidents

   1. Transition of the number of consumer accidents reported to the Consumer Affairs Agency under the Consumer Safety Act
   2. Transition of the number of consumer affairs consultations
   3. TOP 10 cases of consultations on product/service types related to the consumer affairs consultation
   4. Changes in the proportions of different sales / purchase patterns in consumer affairs consultations
   5. Transition of the number of consumer affairs consultations regarding "internet shopping"
   6. Transition of the number of consumer affairs consultations related to SNS
   7. Estimated results of consumer financial detriment

2. Chapter 2 : [Feature] Changing consumption patterns of young people, and their participation in achieving sustainable society ~The new age where people become adults from 18 years old~

   1. Highest numbers of consultations on product / service types by young people
   2. Proportion of answers to the question "When you sense an opportunity, is it OK for you to lose it?"
   3. Purposes and opinions concerning usage of social media
   4. Usage situation of social media
   5. Interest and participation in actions related to SDGs and ethical consumption, etc.
   6. Reasons why young people "have an interest in SDGs and ethical consumption, but do not participate in actions related to them right now"