Experience of consumer harm and problems and estimation of the financial detriment
Part 1 : Trend in consumer issues and consumer's attitude / behavior
Chapter 1 : Results of information gathering and analysis on consumer accidents
Section 5 : Experience of consumer harm and problems and estimation of the financial detriment
Experience of consumer harm and problems and estimation of the financial detriment
- Consumer financial detriment in 2021 was estimated to be about 5.9 trillion yen (payments made (including credit granted)) In comparison with 2020 where many consultations were about products with low unit prices such as face masks, etc., the amount increased, and reached the level almost equal to that of 2018.
