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Results of information gathering and analysis on consumer accidents reported to the Consumer Affairs Agency

Part 1 : Trend in consumer issues and consumer's attitude / behavior
Chapter 1 : Results of information gathering and analysis on consumer accidents
Section 1 : Results of information gathering and analysis on consumer accidents reported to the Consumer Affairs Agency

[Report to the Diet based on the Consumer Safety Act]
Results of information gathering and analysis on consumer accidents

  • The number of consumer accidents reported to the Consumer Affairs Agency in FY2020 was 11,414.
  • Breakdown of 2,435 life or health-related accidents reported, 1,487 were cases of serious injuries. 8,979 property-related cases were also reported.

[Figure I-1-1-3] Transition of the number of consumer accidents reported to the Consumer Affairs Agency under the Consumer Safety Act
PDF [Figure I-1-1-3]

[Reference] Activities of Consumer Safety Investigation Commission

  • Consumer Safety Investigation Commission conducted investigations according to notifications based of the provisions in the Consumer Safety Act.
  • In FY2020, 2 reports were published. 10 opinions were submitted to the heads of relevant administrative organs.
Reports released in the past
Carbon monoxide poisoning accident caused by a gas-fired water heater January 24, 2014 Report/Opinion
Pool accident at a kindergarten June 20, 2014
April 24, 2018
Report/Opinion
Opinion
Accidents in mechanical multi-storey car park July 18, 2014
February 18, 2021
Report/Opinion
Opinion
Accidents involving household heat pump water heater December 19, 2014 Report/Opinion
Escalator accidents June 26, 2015 Report/Opinion
Skin disorders caused by hair dye products October 23, 2015 Report/Opinion
Children accidentally ingesting drugs December 19, 2014
December 18, 2015
Opinion
Report/Opinion
Accidents while using a handle-type electric wheelchair July 22, 2016 Report/Opinion
Elevator accidents August 30, 2016 Report/Opinion
Injuries caused by broken wooden floor tiles in gymnasiums May 29, 2017 Report/Opinion
Airway obstruction accidents due to toys in infants November 20, 2017 Report/Opinion
Accidents related to household cogeneration systems December 21, 2017 Report/Opinion
Accidents caused by electric shutters during operation September 28, 2018 Report/Opinion
Fire accidents from household photovoltaic power generation systems January 28, 2019 Report/Opinion
Accidents caused by a walk-behind rotary showblower May 31, 2019 Report/Opinion
Drowning accidents caused by a water floater June 19, 2020 Report/Opinion
Accidents on electric power-assisted bicycles with infants also riding on them December 25, 2020 Report/Opinion
Accidents caused by an automatic door Under investigation (progress report released on August 25, 2020)
Accidents caused by school facilities or equipment, etc. Under investigation (progress report released on February 18, 2021)

Accidents in mechanical multi-storey car park

○Three accidents that automobiles fell occurred after the report was released.

⇒Based on the results of their examination, additional opinions were submitted to the Minister of Land, Infrastructure, Transport and Tourism.

Drowning accidents caused by a water floater

○In August 2019, a child wearing a life jacket drowned under a water floater installed in a swimming pool in an amusement park.

⇒Based on the results of its investigation, opinions were submitted to the Minister of Education, Culture, Sports, Science and Technology and the Minister of Economy, Trade and Industry.

Accidents on electric power-assisted bicycles with infants also riding on them

○Accidents caused by falling bicycles with infants on board continue to occur both while moving and stopping.

⇒Based on the results of their investigation, opinions were submitted to the Prime Minister, the Chairperson of the National Public Safety Commission, the Commissioner General of the National Police Agency, the commissioner the Consumer Affairs Agency, the Minister of Education, Culture, Sports, Science and Technology, the Minister of Health, Labour and Welfare and the Minister of Economy, Trade and Industry.

[Reference] Awareness raising under the Consumer Safety Act

  • Starting with notifications under the provisions of the Consumer Safety Act, awareness raising was conducted for 34 property-related cases in 2020.

[Figure I-1-1-9] Property-related cases with awareness raising alerts under the provisions of the Consumer Safety Act (FY2020)
PDF [Figure I-1-1-9]