White Paper on Consumer Affairs 2016 (Summary) -Table of Contents-
Part 1 : Today's consumer issues and consumers' behavior/attitude
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Chapter 1 : [Feature] For the enhancement and strengthening of local consumer administration
Section 1 : Functions of local consumer administration
Section 2 : Consultation office for consumer affairs from the viewpoint of consumers
Section 3 : Activities of strengthening local consumer administration
Section 4 : Various activities of local governments
Section 5 : For strengthening the base of local consumer administration
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Chapter 2 : Consumer-related socioeconomic situation and consumers' behavior/attitude
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Chapter 3 : Trends in consumer issues
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Chapter 4 : Development of consumer policy
Part 2 : Implementation of consumer policy
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Part 2 : Implementation of consumer policy
Chapter 1 : Ensuring of the safety of consumers
Chapter 2 : Enhancement of labelling and ensuring of trust
Chapter 3 : Actualization of proper transactions
Chapter 4 : Formation of a society in which consumers can make a choice and take action by themselves
Chapter 5 : Establishment of frameworks for consumer relief system and protecting their interests
Chapter 6 : Establishment of the consumer administration systems of the national and local governments
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Reference
Collection and analysis of information on consumer accidents, etc., and measures taken by the Consumer Affairs Agency under the Consumer Safety Act (omitted)
- Consumer affairs consultation information registered with PIO-NET shown in this document is as of April 10, 2016.
- It takes some time before consumer affairs consultation information registered with PIO-NET accepted by local consumer affairs centers.
The numbers of consultations indicated in this document, especially those for FY 2015, are subject to slight increase. - The value M.T. indicated in survey results refers to the rate calculated by dividing the total count of answers by the number of respondents(N).
This value usually exceeds 100% for questions that accept multiple answers.