Web Accessibility
Web Accessibility
The Consumer Affairs Agency has been striving to develop its website with the highest level of consideration for accessibility, in accordance with the"Consumer Affairs Agency Web Accessibility Policy," and in compliance with the Japanese Industrial Standard JIS X 8341-3:2016, "Guidelines for Older Persons and Persons with Disabilities - Design Guidelines for Information and Communications Equipment, Software and Services - Part 3: Web Content," in order to ensure that the website is accessible to as wide an audience as possible, including older persons and persons with disabilities or others with physical or mental limitations, and to meet the Web Accessibility Conformance Level AA.
Consumer Affairs Agency Web Accessibility Policy
Scope
The Consumer Affairs Agency website (https://www.caa.go.jp/)
- For the following Consumer Affairs Agency's websites that are hosted under custom domains, we set a Policy individually.
- www.kportal.caa.go.jp
- www.recall.caa.go.jp
- www.no-trouble.caa.go.jp
- www.jikojoho.caa.go.jp
- www.no-foodloss.caa.go.jp
- www.ethical.caa.go.jp
- www.food-safety.caa.go.jp
- cocolis.caa.go.jp
Exceptions
The following are excluded from the scope:
- Consumer Affairs Agency's websites/web pages that are operated and managed separately
- Content/web pages, images, and videos that have no data for correction (cannot be corrected)
- Content/web pages, images, and videos created before the establishment of the Web Accessibility Policy
- Externally provided services and associated content/web pages, images, and videos
- Externally provided conference materials and associated content/web pages, images, and videos
- Performance objectives for publishing PDF files, data files created with spreadsheet software (e.g. Microsoft Excel), and data files created with word-processing software (e.g. Microsoft Word) on the Consumer Affairs Agency website are described below.
- Other content that is difficult to correct in actual operation
Performance objectives for PDF data
- PDF data created by the Consumer Affairs Agency after the establishment of the Web Accessibility Policy
→Strive to make PDF files without HTML pages compliant. Strive to create HTML pages along with PDF files as a general rule. - PDF data created before the establishment of the Web Accessibility Policy
→To be excluded. Include contact information such as the name of the department in charge. Strive to answer each inquiry by alternative means such as phone, email, fax, mail, etc. - PDF data received from an external agency
→To be excluded. Include contact information such as the name of the department in charge. Strive to answer each inquiry by alternative means such as phone, email, fax, mail, etc.
Performance objectives for data files created with spreadsheet software or word-processing software
To be excluded. Include contact information such as the name of the department in charge. Strive to answer each inquiry by alternative means such as phone, email, fax, mail, etc.
Contact us
- Consumer Affairs Agency, Government of Japan
- Public Relations Office of General Affairs Division,
Consumer Affairs Agency
Central Common Government Offices No.4,
3-1-1 Kasumigaseki, Chiyoda - ku, Tokyo
100-8958
