Initiatives of the Local Council for Ensuring the Safety of Consumers
Case studies
This section introduces a model project conducted to enhance and strengthen the activities of the Local Council for Ensuring Consumer Safety (Watch-over Network)
Project theme 1 : Improving the supporter's 'Ability to protect' and the 'Ability to recognize' of disabled persons
- Project report 1: (Improving the supporter's 'Ability to protect' and the 'Ability to recognize' of disabled persons) [PDF:1.4KB] (Available in Japanese only)
-
- Reference materials
-
- Course materials for supporters [PDF:2.9MB] (Available in Japanese only)
- Course materials for people with disabilities [PDF:1.7MB] (Available in Japanese only)
- Course commentary [PDF:1.1MB] (Available in Japanese only)
- Course handbook for people with disabilities (March 2020) [PDF:2.5MB] (Available in Japanese only)
-
Project theme 2 : Utilization of Consumer Affairs Supporters and consumer affairs support groups for Local consumer protection activities
- Project report 2: Utilization of consumer affairs supporters and consumer affairs support groups for local consumer protection activities [PDF:983KB] (Available in Japanese only)
- (Attachment 1) Itano Town consumer affairs cooperation worker/cooperative organization commission guidelines [PDF:107KB] (Available in Japanese only)
- (Attachment 2) Letter of attorney [PDF:54KB] (Available in Japanese only)
- (Attachment 3) Ability to watch over skill improvement lecture for consumer affairs supporters and consumer affairs support groups ~awareness of consumer troubles~ [PDF:2.8KB] (Available in Japanese only)
Project theme 3: Cooperation between welfare and consumer harm protection
- Project report 3:Coordination between welfare and consumer harm protection [PDF:983KB] (Available in Japanese only)
Project theme 4: Study of the consumer protection system in urban areas (Tokushima City)
- Project report 4 : Study of the consumer protection system in urban areas (Tokushima City) (March 2022) [PDF:787KB] (Available in Japanese only)
Project theme 5: Study on the state of information sharing on the front lines of Watch-over activities
Project theme 6: Information sharing from Tokushima Prefecture to municipalities in the prefecture
PowerPoint version of the "Case Studies of Initiatives" document
None of the files have passwords. Please feel free to use only the files for delivery lectures and consultant training. When creating your own teaching materials, you may only use a portion of the content listed. If you wish to use excerpts or to edit the content, please be sure to indicate the source of the material. (e.g., "From the 'Case Study Collection' of the Consumer Affairs Agency's New Future Creation Strategy Headquarters")
To prevent damage from secondary use, please download each file only from this page.
Project theme 1 : Improving the supporter's 'Ability to protect' and the 'Ability to recognize' of disabled persons
- [Document 1] Lecture material for supporters: Current status of consumer troubles related to people with disabilities and local councils [PowerPoint:7.2MB] (Available in Japanese only)
- [Document 2] Course materials for supporters: group work [PowerPoint:46KB] (Available in Japanese only)
- [Document 3] Lecture materials for supporters: regarding monitoring of people with disabilities and cooling-off system [PowerPoint:303KB] (Available in Japanese only)
- [Document 4] Course materials for people with disabilities and their supporters: ○×quiz [PowerPoint:4.3MB] (Available in Japanese only)
- [Document 5] Course materials for people with disabilities and their supporters: role-playing [PowerPoint:1.8MB] (Available in Japanese only)
- [Document 6] Course materials for people with disabilities and their supporters: course on how to refuse [PowerPoint:3.7MB] (Available in Japanese only)
- [Document 7] Course materials for people with disabilities and their supporters: refusal card [Excel:418KB] (Available in Japanese only)
「information on delivery lectures on consumer troubles」
This document is used by consumer affairs counselors, etc., when they give information and explanations to course participants about onsite lectures on consumer troubles. The "Items to be confirmed for holding a lecture" on the right side of the sheet is used to confirm the items necessary
for the lecture with the lecturer. If you print on A3 paper, you can use the left and right sheets as one sheet.
- [Document 8] Information on on-site lectures on consumer troubles (March 2020) [PowerPoint:7.2MB] (Available in Japanese only)
- [Document 9] Information on on-site lectures on consumer troubles (supplementary explanation) (March 2020) [PDF:813KB] (Available in Japanese only)
- [Document 10] Information on on-site lectures on consumer troubles (sample entry) (March 2020) [PowerPoint:1.6MB] (Available in Japanese only)
Project theme 2: Utilization of Consumer Affairs Supporters and consumer affairs support groups for Local consumer protection activities
Project theme 3: Cooperation between welfare and consumer harm protection
Office in charge : Strategic Headquarters for Frontiers of Consumer Policy, CAA
