Information dissemination and awareness-raising utilizing digital technologies

Expert committee for the development of digital educational materials for consumer protection awareness

• Holding of "Advisors' Meeting for the Preparation of a Manual for Consumer Affairs Consultants on Online Games (Available in Japanese only)
• List of Members, etc. [PDF:130KB]. (Available in Japanese only)

Agenda summaries and handouts at the meetings will be posted as soon as possible after each meeting.

• Click here for meetings details (Available in Japanese only)
• Click here for the publicized data for FY2020. (Available in Japanese only)
• Click here for the publicized data for FY2021. (Available in Japanese only)

Expert committee for the development of digital educational materials for consumer protection awareness educational material development subcommittee for adults

• Holding of the Expert committee for the development of digital educational materials for consumer protection awareness Educational material development subcommittee for adults (Available in Japanese only)
• List of committee members and observers [PDF:242KB]. (Available in Japanese only)

Agenda summaries and handouts at the meetings will be posted as soon as possible after each meeting.

• Click here for details of the meeting (Available in Japanese only)

• Click here for the publicized data for FY2021. (Available in Japanese only)

"The right way to deal with digital platforms" (published March 2021)

The Consumer Affairs Agency prepared an educational handbook for consumers who use digital platforms, " The right way to deal with digital platforms" in March 2021. This handbook aims to reduce the likelihood of consumer problems occurring in transactions via digital platforms.

Click here for more information about the handbook (Available in Japanese only)

Consumer Affairs Agency's official LINE account "CAA guide for young people"

The Consumer Affairs Agency has established an official Consumer Affairs Agency LINE account "Consumer Affairs Agency guide for young people," an official account of the Consumer Affairs Agency via LINE, to actively reach out to consumers, especially young people. The account will disseminate information related to consumer troubles, etc., with the aim of spreading prompt and accurate information.

Click here for Consumer Affairs Agency's official LINE account "CAA guide for young people" details (Available in Japanese only)