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Web Accessibility

Web Accessibility

The Consumer Affairs Agency has been striving to create websites with maximum consideration for accessibility based on the "Consumer Affairs Agency Web Accessibility Policy," which is in compliance with JIS X 8341-3:2010 "Guidelines for older persons and persons with disabilities - Information and communications equipment, software and services - Part 3: Web content" to make the website accessible to a wider audience, including people with mental and physical limitations such as older persons and persons with disabilities.

Consumer Affairs Agency Web Accessibility Policy

Scope

  • The Consumer Affairs Agency website (http://www.caa.go.jp/)
  • For the Consumer Affairs Agency’s websites that are operated and managed separately (*1) or hosted under custom domains (*2), we will make efforts toward web accessibility by considering separate measures.
  • ※1Websites and web pages that are operated and managed separately
    • Mobile website (http://www.caa.go.jp/m)
    • Consumer education portal site (http://www.caa.go.jp/kportal)
    • Child Injury Prevention Project (http://www.caa.go.jp/kodomo)
  • ※2Websites hosted under custom domains
    • www.recall.go.jp
    • www.jikojoho.go.jp
    • www.no-trouble.go.jp

Exceptions

The following are excluded from the scope:

  • Consumer Affairs Agency’s websites/web pages that are operated and managed separately
  • Content/web pages, images, and videos that have no data for correction (cannot be corrected)
  • Content/web pages, images, and videos created before the establishment of the Web Accessibility Policy
  • Externally provided services and associated content/web pages, images, and videos
  • Externally provided conference materials and associated content/web pages, images, and videos
  • Performance objectives for publishing PDF files, data files created with spreadsheet software (e.g. Microsoft Excel), and data files created with word-processing software (e.g. Microsoft Word) on the Consumer Affairs Agency website are described below.
  • Other content that is difficult to correct in actual operation

Performance objectives for PDF data

  • PDF data created by the Consumer Affairs Agency after the establishment of the Web Accessibility Policy
    →Strive to make PDF files without HTML pages compliant. Strive to create HTML pages along with PDF files as a general rule.
  • PDF data created before the establishment of the Web Accessibility Policy
    →To be excluded. Include contact information such as the name of the department in charge. Strive to answer each inquiry by alternative means such as phone, email, fax, mail, etc.
  • PDF data received from an external agency
    →To be excluded. Include contact information such as the name of the department in charge. Strive to answer each inquiry by alternative means such as phone, email, fax, mail, etc.

Performance objectives for data files created with spreadsheet software or word-processing software

To be excluded. Include contact information such as the name of the department in charge. Strive to answer each inquiry by alternative means such as phone, email, fax, mail, etc.

Targeted level

Level A

Test results

Level achieved A
Scope

Web pages under the domain of the Consumer Affairs Agency website (http://www.caa.go.jp/)
For the Consumer Affairs Agency’s websites that are operated and managed separately (*1) or hosted under custom domains (*2), we will make efforts toward web accessibility by considering separate measures.

  • ※1Websites and web pages that are operated and managed separately
    • Mobile website (http://www.caa.go.jp/m)
    • Consumer education portal site (http://www.caa.go.jp/kportal)
    • Child Injury Prevention Project (http://www.caa.go.jp/kodomo)
  • ※2Websites hosted under custom domains
    • www.recall.go.jp
    • www.jikojoho.go.jp
    • www.no-trouble.go.jp
Pages tested 40 pages selected according to the JISX8341-3:2010 testing guidelines
Web content technologies that are relied upon HTML5, CSS3, JavaScript
Test period November 2 through 20, 2015

Success criteria checklist

  • In the "Applicability" column, success criteria that are applicable are marked with "○", and success criteria that are not applicable are marked with "-".
  • In the "Conformance" column, success criteria to which the content conforms are marked with "○", and success criteria to which the content does not conform are marked with "×".
Subclause Success Criterion Level Applicability Conformance Remarks
7.1.1.1 Success criterion related to non-text content A
7.1.2.1 Success criterion related to prerecorded audio-only media and prerecorded video-only media A There is no such content within the scope.
7.1.2.2 Success criterion related to captions for prerecorded audio content A There is no such content within the scope.
7.1.2.3 Success criterion related to alternatives or audio description for prerecorded video content A There is no such content within the scope.
7.1.2.4 Success criterion related to captions for live audio content AA - There is no such content within the scope.
7.1.2.5 Success criterion related to audio description for prerecorded video content AA - There is no such content within the scope.
7.1.3.1 Success criterion related to information and relationships A
7.1.3.2 Success criterion related to meaningful sequence A
7.1.3.3 Success criterion related to sensory characteristics A
7.1.4.1 Success criterion related to the use of color A
7.1.4.2 Success criterion related to audio control A
7.1.4.5 Success criterion related to images of text AA
Subclause Success Criteria Level Applicability Conformance Remarks
7.2.1.1 Success criterion related to keyboard operation A
7.2.1.2 Success criterion related to focus movement A
7.2.2.1 Success criterion related to adjustable time limits A There is no such content within the scope.
7.2.2.2 Success criterion related to pause, stop, and hide A There is no such content within the scope.
7.2.2.3 Success criterion related to no time limit AAA There is no such content within the scope.
7.2.3.1 Success criterion related to three flashes or below threshold A
7.2.4.1 Success criterion related to bypass blocks A
7.2.4.2 Success criterion related to page titles A
7.2.4.3 Success criterion related to focus order A
7.2.4.4 Success criterion related to link purpose in context A
7.2.4.5 Success criterion related to multiple ways AA
7.2.4.6 Success criterion related to headings and labels AA
7.2.4.7 Success criterion related to visible focus AA
7.2.4.8 Success criterion related to location AAA
7.2.4.10 Success criterion related to section headings AAA
Subclause Success Criteria Level Applicability Conformance Remarks
7.3.1.1 Success criterion related to language of page A
7.3.1.2 Success criterion related to language of parts AA - There is no such content within the scope.
7.3.2.1 Success criterion related to focus A
7.3.2.2 Success criterion related to status changes caused by a user interface component A
7.3.2.3 Success criterion related to consistent navigation AA
7.3.2.4 Success criterion related to consistent identification AA
7.3.3.1 Success criterion related to input error identification A
7.3.3.2 Success criterion related to labels or instructions A
7.3.3.3 Success criterion related to suggestions for input error correction AA - There is no such content within the scope.
7.3.3.4 Success criterion related to error prevention in legal commitments, financial transactions, data modifications, and response submissions AA - There is no such content within the scope.
7.4.1.1 Success criterion related to parsing A
7.4.1.2 Success criterion related to programmatically determined names, roles, and values that can be set A