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Formation of a society in which consumers can make a choice and take action by themselves | Summary -Part 1 Chapter 4, Section 5-

Part 1 : Today's consumer issues and consumers' behavior/attitude
Chapter 4 : Development of consumer policy
Section 5 : Formation of a society in which consumers can make a choice and take action by themselves

CAA's work towards achieving a sustainable society in which consumers' rights are respected

  • Conventional consumer administration tended to concentrate on the development and enforcement of various laws and enhancing the consultation systems to help the consumers in preventing / relief for damage and ensuring safety.
  • In the future, the consumer administration with means that cooperates and collaborates with consumers and businesses is also needed to realize a better, sustainable society.
  • CAA is running assessments to promote initiatives on ethical consumption by consumers (Note 1) and consumer-oriented management by the businesses (Note 2).

Figure4-5-1 Models of consumer administration towards achieving a sustainable society in which consumers' rights are respected