Actualization of proper transactions | Summary -Part 1 Chapter 4, Section 4-
Part 1 : Today's consumer issues and consumers' behavior/attitude
Chapter 4 : Development of consumer policy
Section 4 : Actualization of proper transactions
Revision of the Act on Specified Commercial Transactions
- The bill to partially revise the Act on Specified Commercial Transactions was approved in the Cabinet and submitted to the Diet (March 4, 2016).
- The following measures against dishonest businesses were introduced: measures against businesses who act illegally by continually registering new corporations (Consolidation of the Order for prohibition of business); extension of business suspension period; strengthened authority for administrative investigations; strengthened criminal punishments.
- New provision for sending official notices to the illegal businesses whose whereabouts are unidentified.
- Consolidation of new provision for administrative actions to protect consumers' interests.
- Regulations on “excessive sales” were extended to telemarketing sales other than door to-door sales.
Revision of the Consumer Contract Act
- The bill to partially revise the Consumer Contract Act was approved in the Cabinet and submitted to the Diet (March 4, 2016).
- Consumer contracts of excessive contents are newly included as the ground for rescission.
- The contract clauses that forced consumers to waive their rights to cancel even in the case of default by business operators are void.