White Paper on Consumer Affairs 2017 (Summary) -Table of Contents-
Part 1 : Trends in consumer issues and consumers' attitude/behavior
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Chapter 1 : Collection of information on consumer accidents and result of analysis
Section 2 : Information on life or health-related accidents gathered to the Consumer Affairs Agency
Section 3 : Overview of consumer affairs consultation
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Chapter 2 : Consumer-related socioeconomic situation and consumers' attitude/behavior
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Chapter 3 : [Feature] Consumption by the youth
Part 2 : Implementation of consumer policy
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Chapter 1 : Major consumer policy at the Consumer Affairs Agency
Section 1 : Strategies to secure safety and to remove anxiety in consumers' life
Section 2 : Ensuring of the safety of consumers
Section 3 : Enhancement of labelling and ensuring of trust
Section 4 : Actualization of proper transactions
Section 6 : Establishment of frameworks for consumer relief system and protecting their interests
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Chapter 2 : Details of implementation of consumer policy
Section 1 : Ensuring of the safety of consumers
Section 2 : Enhancement of labelling and ensuring of trust
Section 3 : Actualization of proper transactions
Section 4 : Formation of a society in which consumers can make a choice and take action by themselves
Section 5 : Establishment of frameworks for consumer relief system and protecting their interests
Section 6 : Establishment of the consumer administration systems of the national and local governments
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Reference
Collection and analysis of information on consumer accidents, etc., and measures taken by the Consumer Affairs Agency under the Consumer Safety Act (omitted)
- Consumer affairs consultation information registered with PIO-NET shown in this document is as of March 31, 2017.
- It takes some time before consumer affairs consultation information registered with PIO-NET is accepted by local consumer affairs centers. The numbers of consultations indicated in this document are subject to slight increase.
- The value M.T. indicated in survey results refers to the rate calculated by dividing the total count of answers by the number of respondents (N). This value usually exceeds 100% for questions that accept multiple answers.